News and Views from Brighton and Sussex University Hospitals NHS Trust

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Welcome to the BSUH NHS Trust Online Bulletin, July 2003

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The Royal Sussex County Hospital, Brighton
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Brighton General Hospital, Brighton
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Hurstwood Park Neurosciences Centre, Haywards Heath



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PAS: 'More problems than anticipated'

PROBLEMS experienced when the new patient administration system went live last month were greater than expected, says Ann Merricks.

Writing in Groupvine, the new staff global e-mail, the director of performance improvement, apologised to staff for the "added burdens they faced during the difficult implementation period."

She also paid a tribute to everyone who has worked hard to get the system up and running.

She said both outdated systems used by the former trusts had to be replaced following integration last year.

This involved training 1,000 staff and will save nearly £2 million in the next seven years.

A number of teething problems included access to the system and the printers. These were quickly resolved where possible, she said.

"The new system will ultimately make life easier for patients and staff (who, it is planned, will find the new system quicker and more accurate)."

 

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